Information We Collect

When you engage with our capital allocation services, we gather specific information needed to provide effective financial guidance. The data we collect falls into several categories, each serving a distinct purpose in our relationship with you.

Personal Identification Data

We collect basic information like your name, email address, phone number, and business address. This helps us communicate with you and understand your organizational context. If you're representing a company, we also gather business registration details and tax identification numbers as required by Thai financial regulations.

Financial Information

For capital allocation consulting, we need to understand your current financial position. This includes details about existing investments, capital structure, revenue streams, and financial goals. We never store complete bank account numbers or payment card details on our systems.

Technical Data

Our website collects standard technical information through cookies and similar technologies. This includes your IP address, browser type, device information, and how you navigate through our site. This data helps us improve user experience and identify technical issues.

How We Use Your Information

Every piece of data we collect serves a specific purpose. We don't sell your information to third parties, and we don't use it for purposes beyond what we've outlined here.

Service Delivery

Your information helps us provide tailored capital allocation advice. We analyze your financial data to develop strategies that align with your business objectives. This might involve creating financial models, conducting market research relevant to your sector, or preparing investment recommendations.

Communication and Support

We use your contact details to respond to inquiries, schedule consultations, and provide updates on your projects. Occasionally, we might share industry insights or service updates that could benefit your business, but you can opt out of these communications anytime.

Legal Compliance

Thai regulations require us to maintain certain records for specific periods. We process your data to fulfill these legal obligations, including tax reporting, anti-money laundering checks, and regulatory audits when applicable.

Service Improvement

We analyze aggregated, anonymized data to understand how clients interact with our services. This helps us identify areas for improvement and develop new offerings that better serve our client base.

Data Retention Periods

We keep your information only as long as necessary. Different types of data have different retention requirements based on business needs and legal obligations.

After these periods, we either delete your information or anonymize it so it can no longer identify you. If you close your account or request deletion, we'll remove your data within 30 days, except where we're legally required to keep certain records.

Data Security Measures

Protecting your information is fundamental to how we operate. We've implemented multiple layers of security to safeguard your data from unauthorized access, loss, or misuse.

• All data transmissions between your device and our servers use TLS 1.3 encryption
• Financial information is stored in encrypted databases with restricted access controls
• Our team members can only access data necessary for their specific roles
• We conduct regular security audits and vulnerability assessments
• Physical access to our servers is limited and monitored
• We maintain backup systems with the same security standards as primary storage
• Employee training on data protection happens quarterly

Despite our efforts, no system is completely impenetrable. If we detect any breach that affects your personal information, we'll notify you within 72 hours as required by the PDPA, along with steps we're taking to address the situation.

Sharing Your Information

We generally don't share your personal information with external parties. However, there are specific situations where limited sharing becomes necessary for service delivery or legal compliance.

Service Providers

Some operational functions involve trusted third parties. For example, we use cloud hosting services for our infrastructure and email platforms for communications. These providers are contractually bound to protect your data and can only use it for the specific services they provide to us.

Professional Advisors

Occasionally, complex capital allocation projects require input from specialized consultants, legal advisors, or auditors. When this happens, we share only the minimum information necessary and ensure these parties understand their confidentiality obligations.

Legal Requirements

Thai authorities may require us to disclose information in specific circumstances, such as tax investigations, court orders, or regulatory inquiries. We'll only share what's legally required and will notify you when possible, unless doing so would violate legal restrictions.

Business Transfers

If Taply Networks merges with another company or sells its assets, your information might transfer to the new entity. We'd notify you before this happens and explain any changes to how your data will be handled.

Your Privacy Rights

Thailand's PDPA gives you significant control over your personal information. Here's what you can do and how to exercise these rights with us.

To exercise any of these rights, send us an email at [email protected] with your request. We'll verify your identity and respond within 30 days. There's no charge for reasonable requests, though we might charge a fee for excessive or repeated requests that require significant resources.

International Data Transfers

Our primary operations are in Thailand, but some of our service providers operate servers in other countries. When we transfer your data internationally, we ensure adequate protection through approved mechanisms.

Cloud infrastructure providers we use maintain data centers in Singapore and Japan, both of which Thailand's Personal Data Protection Committee recognizes as having adequate data protection standards. For transfers to other jurisdictions, we use standard contractual clauses approved by Thai authorities.

You can request details about specific international transfers that affect your data and the safeguards we've implemented.

Cookies and Tracking Technologies

Our website uses cookies to function properly and improve your experience. These are small text files stored on your device that help us remember your preferences and understand how you use our site.

Essential Cookies

These are necessary for basic website functionality. They enable core features like security, session management, and accessibility options. You can't opt out of these while using our site.

Analytics Cookies

We use these to understand visitor behavior and identify technical issues. The data is aggregated and anonymized, so it doesn't identify individual users. You can disable these through your browser settings or our cookie preference tool.

Preference Cookies

These remember your choices like language preferences or form inputs, making your experience more convenient on repeat visits.

Most browsers let you control cookies through their settings. However, blocking certain cookies might limit your ability to use some website features.

Children's Privacy

Our services target businesses and professional clients, not individuals under 20 years old. We don't knowingly collect information from minors. If you're a parent or guardian and believe your child has provided us with personal information, contact us immediately and we'll delete it.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify active clients via email and post the updated policy on our website with a new "Last Updated" date.

We encourage you to review this policy occasionally. Continued use of our services after changes take effect means you accept the updated terms.

Filing a Complaint

If you're unhappy with how we handle your personal information, please contact us first so we can address your concerns. If you're not satisfied with our response, you have the right to lodge a complaint with Thailand's Personal Data Protection Committee.

You can reach the committee at:

Personal Data Protection Committee
Office of the Council of State
Ratchadamnoen Nok Avenue, Phra Nakhon
Bangkok 10200, Thailand